Winnipeg, Canada · Workflow automation

Less busywork.
More room to
move forward.

I connect your tools and build practical automations for enquiries, client follow-up and content — so your team can focus on the work that needs people.

Make · Zapier · CRM integrations · AI-assisted workflows

A CONNECTED WORKFLOW● Example
01
A new enquiry arrivesWebsite form or registration
02
The information finds its placeMap fields and check for an existing contact
03
Your team gets the next actionCRM record, task and notification
Designed around your process. Tested before launch.
Tools I work withMakeZapierAirtableHubSpotActiveCampaignGemini APIBuffer
What I can help with

Give the repetitive work
a better process.

Start with one useful improvement. Each project is scoped around your existing tools, available integrations and the way your team works.

01 / CONNECT

Workflow integrations

Connect forms, databases and business apps. Map information between systems and reduce repeated data entry.

02 / FOLLOW UP

CRM & lead workflows

Organize incoming enquiries, contact details and next actions. Create team reminders and flag leads awaiting follow-up.

03 / ASSIST

AI-assisted processes

Use AI to draft content, summarize information or classify requests. Explore website assistants using approved business information.

04 / PUBLISH

Content & social workflows

Move approved content from an idea to a scheduled post. Connect generation, review, image handling and publishing tools.

05 / ENGAGE

Email & event automation

Connect registration forms, confirmations, reminders and follow-up. Organize audience segments and consent information.

06 / ORGANIZE

Data & simple reporting

Standardize fields and statuses, identify possible duplicates and build clear views of activity and outstanding tasks.

Selected work

Built through practice.
Grounded in real workflows.

Examples from my personal projects and automation training. No invented client results or performance claims.

Personal project

Social content automation

A workflow connecting Airtable, Make, Gemini, image handling and Buffer to organize content generation and scheduled publishing.

What it demonstrates: multi-step integrations, status-based logic and connecting AI output with publishing tools.

01 Airtable content queue
02 Make orchestration + Gemini generation
03 Image handling + scheduling
04 Buffer publishing workflow
Training project

CRM & marketing integration

Integration work involving HubSpot and ActiveCampaign completed during marketing automation training.

What it demonstrates: understanding the relationship between CRM data, marketing tools and workflow logic.

↗ HubSpot CRM concepts
↗ ActiveCampaign marketing workflows
↗ Data mapping and integration planning
About me

Technical thinking.
A customer-care perspective.

I'm Vitalii Bondarenko, based in Winnipeg. My background combines a Computer Programmer diploma with customer care and loyalty support experience.

I have completed Make Advanced and marketing automation coursework through MASC. I build on that foundation through hands-on automation projects.

View my certifications on Credly ↗

I work with Make, Zapier, Airtable, Google Sheets and AI APIs. My CRM experience includes training projects with HubSpot and ActiveCampaign, plus familiarity with Pipedrive.

How I approach workUnderstand the process, define a manageable scope and test the workflow.
What mattersClear handover, useful documentation and an automation your team understands.
Working together

A clear path from problem to pilot.

01

Understand

Discuss your tools, recurring tasks and what you want to improve.

02

Define

Choose one workflow and agree on deliverables and success criteria.

03

Build & test

Connect the steps and check normal cases, missing data and errors.

04

Hand over

Explain the setup and provide practical instructions for your team.

What would you like
to make easier?

Tell me which tools you use, what takes too much manual work and what you would like to improve. With that context, I can suggest more specific ideas.

Email me about your project ↗Based in Winnipeg, Manitoba, Canada.
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